Image result for mercer logo    

Mercer KiwiSaver – “Elo”

Purpose: To help customers understand more about KiwiSaver, whether they are already members, wanting to join, or need to buy a first home.

Squirrel Mortgage Brokers – “Alan”

Purpose: To help first home buyers learn, plan and complete a mortgage pre-application, by answering questions privately 24/7.

ACC – “Jules”

Purpose: A single purpose Chatbot, to improve customer service when businesses have received an invoice, to help them understand ‘why’ they have received an invoice.

Glassons – “Charlie”

Purpose: A customer service bot that helps with exchanges, refunds and swaps. Charlie knows all about the company from FAQ to finding jobs.

Vector – “Watt”

Purpose: To help Vector customers with a handful of specific customer service enquiries and processes 24/7.

FlexiGroup – “Bosley”

Purpose: To provide an engaging and easy way for customers to determine if they are eligible for a Q Mastercard.


KPMG – “Kea”

Purpose: To improve the service desk / ticketing experience and routing with instant response conversational AI.

  • Internal KPMG Only (not public facing).


NZME / OneRoof 

Purpose: To help real estate agents or administrators sign-up to OneRoof Advantage, and answer FAQs about OneRoof Advantage.

Tower – “Charlie”

Charlie is Tower Insurance’s bot  who helps answer car insurance claims.

Ambit – “Bit”

Purpose:  Our very own bot to engage and educate prospective customers and to showcase our platform functionality.

Subscribe for exclusive emails

Follow us on LinkedIn